The people behind the standard

Board of Advisors

Operators who have built and scaled what we are building. They keep Click & Close honest to a higher standard from outside the day to day.

Nikki Difilippo portraitND

Nikki Difilippo

Brand · Customer Experience Advisor

A brand and customer-experience leader with a portfolio of companies with impactful presence. Nikki's work leverages design, voice, and operational hospitality to attract the best clients.

As an advisor she challenges Click & Close to treat every AI conversation, automation, and touchpoint as a moment of brand. Balancing the human touch with mass leverage.

Brand Voice
Brand Voice
Customer Experience
Customer Experience
Hospitality Design
Hospitality Design
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Steven Cotting portraitSC

Steven Cotting

Engineering · Industrial Systems Advisor

A career chemical engineer with over three decades designing and building physical, regulated, do-not-fail systems. Steven brings hard-won product discipline direct from industry to the front-line team.

He counsels Click & Close with a fresh perspective outside the software noise, holding the team accountable to the same standard: every release reviewed, every system documented, and every customer feature backed by a process.

Reliability Engineering
Reliability Engineering
Configuration Control
Configuration Control
Industrial Programs
Industrial Programs
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Bobby Napiltonia portraitBN

Bobby Napiltonia

Operator · Strategic Advisor

A go-to-market operator with a track record of scaling category-defining software businesses. Bobby has partnered with founders building cloud, data, and AI companies from seed-stage through public offering. He brings the playbook for turning a strong product into a category-leading commercial engine.

As a strategic advisor, he counsels Click & Close on enterprise go-to-market, ecosystem partnerships, and execution cadence. Pulling on experience across his company portfolio, Bobby builds the operating standards required to scale a multi-product platform.

Enterprise GTM
Enterprise GTM
Ecosystem Partnerships
Ecosystem Partnerships
Public Markets
Public Markets
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