SMS Consent & Proof

1. Brand / ISV / Sender Hierarchy

Click & Close, LLC is the ISV (independent software vendor) operating the messaging platform. Each client business — for example R.J. Augustine & Associates, Ltd., CPAs — is the named Sender in every message body. Consumers opt in directly on each client business's website using the checkbox shown below; consent is recorded per consumer per Sender.

2. The Exact Disclosure Shown at Opt-In

This is the verbatim text rendered inline directly next to the consent checkbox on every Click & Close-generated client site. The client business's name is substituted into {Business Name} at render time.

I agree to receive text messages from {Business Name}, an SMS program powered by Click & Close, LLC (the messaging platform operator), at the phone number provided, including appointment confirmations, follow-ups, and review requests sent via an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Your phone number and SMS opt-in data are used only to operate this SMS program and are not shared with or sold to third parties or affiliates for marketing or promotional purposes. Reply STOP to unsubscribe or HELP for help. See our SMS Terms (https://clickclose.us/sms-terms) and Privacy Policy (https://clickclose.us/privacy).

3. Screenshots of the Deployed Consent UX

Captured from production at rj-augustine-cpa.vercel.app/contact:

Identical UX appears on every Click & Close-generated client site, with the client business name substituted in the disclosure.

4. Open the Live Form

Click below to see the deployed consent surface live in your own browser. The form, checkbox, and disclosure are the same UI Click & Close ships on every client site.

Open the live form → rj-augustine-cpa.vercel.app/contact

Note: the SMS-consent checkbox is intentionally not a required field — the form submits even when the box is unchecked so the voice callback (a separate TCPA-governed channel from SMS) still fires. Consumer-facing SMS is gated server-side: the Click & Close form-handler skips every consumer SMS send when smsConsent: false is in the submission payload, and the audit log records the consent state of every submission so the gate is independently verifiable. This is the correct behavior for a TCR-compliant ISV platform — see § 7 below for the audit record schema.

5. Sample Message Templates

These are the only message categories Click & Close sends to consumers. Each body is prefixed with the Sender business name so the receiving consumer always knows who is messaging them.

Note on sample #4: the HELP auto-reply is platform-branded (“Click & Close: ...”) rather than Sender-branded because CTIA Best Practices require HELP responses to identify the messaging program operator. A consumer texting HELP to a number may have opted in to one or more Senders on the Click & Close platform; identifying the operator gives them a single program-level support touchpoint. All other message categories (#1-3) lead with the Sender business name as required.

6. Opt-In / Opt-Out / HELP

• Opt-In: consumer ticks the pre-unchecked SMS-consent checkbox on the client site contact form or the embedded video-modal form, and submits.
• Opt-Out: reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. Unsubscribes the consumer from every Click & Close-operated Sender, not just the one that sent the message. Click & Close persists the opt-out and pre-checks it before every send.
• Resubscribe: reply START, UNSTOP, or YES.
• Help: reply HELP or INFO for the program info and support contact.

7. Sample Anonymized Consent Record (live)

Click & Close stores every submission's consent state with a full audit trail. The most-recent consented record is exposed below in a masked form (phone, name, IP redacted) so a TCR reviewer can see the audit shape without exposing personal data:

(Sample audit record — the live /consent/sample endpoint returns the same shape and is auto-fetched once the page hydrates.)

{
  "id": "1718380800000-y5n3k2",
  "timestamp": "2026-06-14T18:00:00.000Z",
  "clientKey": "rj-augustine-cpa",
  "businessName": "R.J. Augustine & Associates, Ltd., CPAs",
  "phoneE164": "+1847***0400",
  "firstName": "S***",
  "lastName": "",
  "smsConsent": true,
  "consentTextShown": "I agree to receive text messages from R.J. Augustine & Associates, Ltd., CPAs, an SMS program powered by Click & Close, LLC (the messaging platform operator), at the phone number provided, including appointment confirmations, follow-ups, and review requests sent via an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Your phone number and SMS opt-in data are used only to operate this SMS program and are not shared with or sold to third parties or affiliates for marketing or promotional purposes. Reply STOP to unsubscribe or HELP for help. See our SMS Terms (https://clickclose.us/sms-terms) and Privacy Policy (https://clickclose.us/privacy).",
  "consentVersion": "2026-06-18.v3",
  "source": "contact_form",
  "pageUrl": "https://rj-augustine-cpa.vercel.app/contact",
  "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 14_5) AppleWebKit/605.1.15…",
  "ip": "172.58.0.0/24"
}

The live endpoint is publicly reachable at https://website-generator-lh-production.up.railway.app/consent/sample.

8. Privacy & SMS Terms

• Privacy Policy — includes the verbatim “we do not share opt-in data with third parties for marketing purposes” clause required by carriers.
• SMS Terms — full program terms including message types, frequency, opt-out instructions, and carrier compatibility.

9. Customer Care

Support: sully@clickclose.us

Click & Close, LLC

10. Same Consent UX Across Every Client Site

The consent checkbox, the inline disclosure, the payload fields, and the backend gate are identical on every Click & Close-generated client site. The only thing that changes is the client business name substituted into the disclosure. Active examples include:

• rj-augustine-cpa.vercel.app/contact (Sender: R.J. Augustine & Associates, Ltd., CPAs)